I’m very sorry to hear about your experience. It’s our goal to make sure every Participant receives the best possible service. We’ll message you privately to get additional feedback, and I can assure you we’ll do everything we can to resolve the matter.

What happens after a complaint is made?

Culture Engage is committed to resolving complaints in an ethical, confidential, timely, and transparent way in line with the NDIS complaints management and resolution system process. We will be in contact with you throughout the resolution process.